Terms of Use + Privacy

 

All users of our website agree that their access to and use of it are subject to the terms and conditions set forth in this legal notice and to all applicable laws, and that any such access or use is undertaken at the user’s own risk. These terms and conditions may be changed at any time without prior notice to you and you are strongly advised to check the current terms and conditions each time you order from us.

This website is operated by The Last Group Ltd trading as The Last Co., and these terms and conditions apply to this website only.

INFORMATION ON OUR WEBSITE

The information and data displayed on our website is to the best of our knowledge accurate at the time of publication. However The Last Co. provides no guarantees, warranties, or assurances of any kind that the site is error free and reserves the right to make modifications at any time without prior notification.

Each product purchased is sold subject to its product description. We will take all reasonable care to ensure that all details, descriptions and prices of the products appearing on our website are correct at the time when the relevant information was entered into the system. Although we aim to keep our website as up to date as possible, the information may not always reflect the product information exactly at the moment you place an order. We cannot confirm the price of a product until your order is accepted by us. Prices on this website may differ from prices for the same product in our third party stockists.

When we show an original price or “was” price compared to a sale price, the original price used is the price that the product originally sold for.

UK VAT will be charged on all orders, including orders delivered internationally.

COPYRIGHT & INTELLECTUAL PROPERTY

The copyright in this website belongs to The Last Co. and will at all times remain with us. You may access this website for your own non commercial use only. You may not copy, publish, modify, transfer, create derivative works from, commercially exploit or otherwise use in whole or part any of the content on this website.

You may not delete or alter in any way any copyright, trade mark, intellectual property or other legal notices from any part of this website.

SECURITY & PRIVACY

At The Last Co., we take care to protect your privacy and secure your information.

To provide credit card security and keep your personal information safe, we use Secure Sockets Layer (SSL) technology, the most widely used data encryption coding system for secure eCommerce transactions. If your browser doesn’t accept the SSL technology, your purchase will not be permitted. All of the information you provide is encrypted (scrambled) prior to being sent over the Internet to our system. We will ensure that your data is as safe as possible when you purchase products online at The Last Co.

For return visits to the site, we can securely store your credit card information in our system using that same technology if you opt in for us to save your credit card information. Shopping at The Last Co. is safe, convenient and secure. From your side, if you use our website, you are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer to prevent unauthorised access to your account. You agree to accept responsibility for all activities that occur under your account or password. You should take all necessary steps to ensure that the password is kept confidential and secure and should inform us immediately if you have any reason to believe that your password has become known to anyone else, or if the password is being, or is likely to be, used in an unauthorised manner.

Please ensure that the details you provide us with are correct and complete and inform us immediately of any changes to the information that you provided when registering. You can access and update much of the information you provided us within your ‘my account’ area of the website.

The Last Co. reserves the right to refuse access to the website, terminate accounts, remove or edit content, or cancel orders at our discretion. If we cancel an order, it will be without charge to you.

We will do our utmost to ensure that availability of the website will be uninterrupted and that transmissions will be error-free. However, due to the nature of the Internet, this cannot be guaranteed. Also, your access to the website may also be occasionally suspended or restricted to allow for repairs, maintenance, or the introduction of new facilities or services. We will attempt to limit the frequency and duration of any such suspension or restriction.

DISCOUNT CODES & VOUCHERS

Discounts on the The Last Co. website can only be redeemed once per customer.

Promotions can be withdrawn at any time, without warning at our discretion

PRIVACY

The Last Co. is the trading name of the Last Group Ltd.

At The Last Co. we use cookies to look at how groups, rather than individuals, use our website.

We also use cookies to keep track of products that you as an individual user have recently viewed and if you’ve arrived on our site from an affiliate website, which affiliate you arrived from.

Please note that The Last Co. is not responsible for the content of external websites.

This privacy policy sets out how The Last Co. uses and protects any information that you give The Last Co. when you use this website. The Last Co. is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement. The Last Co. may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes.

WHAT INFORMATION WE COLLECT

We may collect the following information:

  • name

  • contact information including email address

  • demographic information such as postcode, preferences and interests

  • other information relevant to customer surveys and/or offers

WHAT WE DO WITH THE INFORMATION

We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:

  • Internal record keeping.

  • We may use the information to improve our products and services.

  • We may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided.

  • From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone, fax or mail. We may use the information to customise the website according to your interests.

SECURITY

We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

HOW WE USE COOKIES

A cookie is a small file which asks permission to be placed on your computer’s hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.

Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us. You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

LINKS TO OTHER WEBSITES

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

CONTROLLING YOUR PERSONAL INFORMATION

You may choose to restrict the collection or use of your personal information in the following ways:

  • whenever you are asked to fill in a form on the website, look for the box that you can click to indicate that you do not want the information to be used by anybody for direct marketing purposes

  • if you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by writing to or emailing us at support@thelast.company

We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen.

You may request details of personal information which we hold about you under the Data Protection Act 1998. A small fee will be payable.

If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible, at the above address. We will promptly correct any information found to be incorrect.